Cancelation Policy


You may delete an order before we confirm it from our side without any charges. 

You may cancel an order without charges at any time before the partner restaurant starts preparing the food. If you wish to cancel your order, please contact us immediately via the e-mail address 

If you cancel any order after being prepared by a restaurant, you will be fully charged with the ordered items, and if the delivery service provider has been dispatched you will also be charged with the delivery fees. 

We may have to cancel your order in some exceptional cases after confirming it for reasons out of our control, this might happen at any time and we will notify you if this happened, as you will not be charged for any orders cancelled by us.